Most portable generators have a floating neutral. The Surge Guard electrical protection units will see this as a open ground condition and not allow power to pass through. To solve this problem you simply plug this bonding plug into a 15A receptacle on the generator control panel. This will create a neutral to ground bond and the open ground issue will be resolved.
Please check the owners manual of the generator to make sure it was designed with a floating neutral.
If you order by 2 pm CT, Monday - Saturday, then your order will go out of our warehouse on the same day. Any orders received after 2 pm will go out the next business day
Shipping Your Way
We are dedicated to quick deliveries. If you order by 2 pm CT, Monday - Saturday, then your order will go out of our warehouse on the same day. Any orders received after 2 pm will go out the next business day. We ship out of our Warehouse 6 days a week, Monday - Saturday. If you are ordering after 2 pm but would like for it to go out the same day, then please give us a call and we will see what we can do. **Please note any items on backorder and their availability dates which will impact the shipping date.
We have many different ways for you to ship including UPS, FedEx, and USPS. You choose the shipping method, and you also choose how quickly you want to receive the product, including overnight options. So place your order, choose your shipping method, and your product will be on its way.
All orders in the continental US ship at no cost to you! If your order is being shipped in the continental United States, you can select FREE ECONOMY SHIPPING, or you have the option to ship it faster for a fee.
We ship to the US and Canada. Our warehouse is located in Alabama, and our warehouse team is dedicated to handling your order with care.
Canada Shipments: Any item mailed to Canada may or may not be subject to the Goods and Services Tax (GST) and/or duty. Our shipping fee includes the shipping cost, but is considered "Delivery Duty Unpaid" (DDU). Please refer to your local province guidelines for more information.